Privacy Policy racik198 — Your Data Protection

1. Introduction

Welcome to the racik198 Privacy Policy page. We understand that your personal information is a highly valuable asset, and we never take this responsibility lightly. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal data when you use the racik198 platform.

By registering an account or using any racik198 service, you agree to the terms set out in this Privacy Policy. If you do not agree with how we process your personal data, please discontinue use of the platform and contact us to close your account.

2. Information We Collect

Racik198 collects various categories of personal information depending on how you interact with our platform. This includes information you provide directly and information collected automatically during use.

2.1 Information You Provide Directly

• Registration Information: Full name, date of birth, national identity card number (MyKad), email address, and mobile phone number.
• KYC Information: Copies of your identification document, proof of address, and financial statements required for identity verification.
• Financial Information: Bank account details, digital wallet account numbers (TNG, GrabPay, ShopeePay) and transaction records.
• Communication Information: Any messages, complaints, or support requests you submit to our team.
• Personal Preferences: Game limit settings, language preferences, and notification options you have configured in your account.

2.2 Information Collected Automatically

• Technical Data: IP address, browser type and version, operating system, screen resolution and timezone settings.
• Usage Data: Pages visited, session duration, games played, bets placed and navigation patterns.
• Device Data: Unique device identifiers, device model, and network information.
• Cookies and Similar Technologies: Session cookies, preference cookies, and technology identifiers that enable a better user experience.

3. How We Use Your Information

Every piece of information we collect has a clear and legitimate purpose. racik198 does not process your personal data beyond what is necessary to deliver high-quality services.

Processing Purpose	Data Type	Legal Basis
Account Management Registration, login, and identity verification	Name, email, KYC	Contract performance
Transaction Processing Deposits, withdrawals and financial records	Bank details, transaction records	Contract performance
Security & Anti-Fraud Detecting and preventing suspicious activity	IP, device data, usage patterns	Legitimate interests
Regulatory Compliance AML, KYC and reporting requirements	All related categories	Legal obligations
Customer Support Resolving complaints and enquiries	Communications, account records	Contract performance
Service Improvement Platform analytics and experience optimisation	Usage data (anonymised)	Legitimate interests
Marketing Communications Relevant promotions and offers	Email, phone number	Your consent

4. Data Sharing and Disclosure

Racik198 does not share your personal information with external parties indiscriminately. However, there are specific circumstances where data sharing is necessary and lawful:

4.1 Trusted Service Providers

We work with third-party service providers that assist in operating our platform, including payment processors, cloud infrastructure providers, identity verification services and analytics platforms. All such providers are bound by strict confidentiality agreements and are only permitted to process your data under our instructions.

4.2 Legal and Regulatory Requirements

Racik198 may be required to disclose your personal information to law enforcement, regulatory bodies, or government agencies when mandated by applicable law, court order, or valid legal process. We will always endeavor to notify you if such disclosure is required, unless doing so is prohibited by law.

4.3 Business Transfers

Should racik198 be involved in a merger, acquisition, or sale of business assets, users' personal information may be transferred as part of that transaction. You will be notified in advance if this occurs, and you have the right to object to such a data transfer.

5. Data Security and Protection Measures

The security of your personal information is racik198's highest priority. We continuously invest in industry-leading technology and best practices to ensure your data remains protected at all times.

• 256-bit SSL Encryption: All data transmitted between your device and racik198 servers is encrypted using the latest TLS 1.3 protocol, rendering any intercepted data useless to unauthorized parties.
• Secure Data Storage: Personal data is stored on servers protected by multi-layered firewalls, role-based access controls and 24/7 security monitoring.
• Two-Factor Authentication (2FA): racik198 supports two-factor authentication for user accounts to add an extra layer of protection.
• Regular Security Audits: Our platform undergoes regular independent penetration testing and security audits to identify and address any potential vulnerabilities.
• Data-at-Rest Encryption: Sensitive data such as passwords is stored in an irreversible hashed format. racik198 does not store your password in plain text.
• Internal Access Controls: Only staff with a legitimate business need may access users' personal data, and all access is logged and monitored.

6. Cookie Policy

Racik198 uses cookies and similar tracking technologies to enhance the user experience, analyze platform performance, and deliver more relevant content. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
• Preference Cookies: Saving your settings such as preferred language and display preferences for a more personalised experience.
• Analytics Cookies: Helps us understand how users interact with the platform to continuously improve our services. This data is collected anonymously.
• Functional Cookies: Enables additional features such as saving favourite games and custom display settings.

You can manage your cookie settings through your browser at any time. However, disabling certain cookies may affect the functionality of some parts of the platform.

7. Your Rights as a User

Racik198 fully respects your rights regarding personal data. You have the following rights, which may be exercised at any time by contacting our privacy team:

8. Data Retention Period

Racik198 retains your personal data only for as long as necessary to fulfill the purposes stated in this Privacy Policy, or as required by law. Generally:

• Financial transaction records are retained for a minimum of 7 years in compliance with anti-money laundering (AML) regulatory requirements.
• Active account information is retained for the duration your account remains active and up to 5 years after account closure.
• Customer support communication logs are retained for 3 years for reference and dispute resolution.
• Anonymised analytics data may be retained for a longer period for trend analysis purposes.

9. Children's Privacy

Racik198 is an exclusive platform for users aged 18 and above. We do not knowingly collect any personal information from minors. Should we discover that a child's information has been collected without proper age verification, we will promptly take steps to delete that information and close the relevant account.

If you are a parent or guardian and believe your child has registered on our platform, please contact our support team immediately. We will prioritise such cases and respond within 24 hours.

10. Changes to the Privacy Policy

Racik198 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new technologies, or new legal requirements. When material changes are made, we will:

• Updating the "Last Updated" date at the top of this page.
• Sending a notification to your registered email address if the changes are significant.
• Displaying an in-platform notice for at least 14 days before changes take effect.

Your continued use of the racik198 platform following any changes to this Privacy Policy constitutes your acceptance of the amended policy. We encourage you to review this page periodically.

11. Contact Us Regarding Privacy

If you have any questions, concerns, or wish to exercise your privacy rights, the racik198 privacy team is ready to assist. You may reach us via our support email or through the in-platform ticketing system. We are committed to responding within 72 working hours for all privacy-related enquiries.

This Privacy Policy takes effect on 1 January 2026 and supersedes all previous versions.